The Help Desk Toolkit

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies.

Description of The Help Desk Toolkit:

1. Lobby Manager
   Notify all your service reps when a new customer arrives to your service center.
2. HARP - Heart attack Risk Program
   HARP is software used by a clinic to manage patients heart readings. It records any number of visits for the patient and compares those results against previous visits.
3. e911Help- Enhanced 911 Call-Taking/Dispatching 5.2
   Enhanced 911 Call-taking & Radio Dispatching Software for Police, Security, and other Public Safety Agencies
4. Business Search
   Features Written with UltraDev 4 and using Access 2000 database Records can be searched by a sophisticated keyword search, which utilises 8 data fields to ensure good results and includes part words (ideal for postal code searches).
5. COST BENEFIT ANALYSIS TOOL
   Communicates financial impacts in a strong business case
6. Music Library Organizer Pro
   Music Library Organizer Pro: is a complete library management software for Windows.
7. Fax UserControl
   Allows for multiple sender information in WinFax PRO or TalkWorks. Perfect for small businesses that need to change sender information on the fly!
8. Exe.GoodName
   Naming Software. The program was developed in the naming agency GoodName (Russia). It is used by us as one of our worktools.
9. Biometric Handpunch Manager Enterprise
   Biometric Handpunch Manager allows you to manage all of your Handpunch devices in seconds. Backup, Restore, Synchronize, Date and Time Setup, Bell Schedules, Device Calibration, User Enrollment and Transfer - do it all right from your desk.
10. Time Value of Money
    Finance and Loan Amortization Calculator
11. Allok Video to MP4 Converter
    Allok Video to MP4 Converter is a easiest-to-use video converter software for portable MP4 Player, iPod, PSP, ARCHOS, Plam etc. It is also a powerful MP4 converter with fast conversion speed. And the output MP4 movie/video supports MP4 screen.
12. Multi FTP Sync
    Mulit FTP Sync is a real-time file synchronization tool that can automatically synchronize the local file system to one or more FTP Servers. It is useful in website synchronization, remote backup, mirror sites, cluster environment or other circumstances.
13. Okoker Brains Practicer
    Okoker Brains Practicer is a intelligence practice software. It can improves the intelligence quotient of children and adult. It provides 7 kinds of method to exercise your intelligence. Specially, it is very helpful with the man that have a bad memory.
14. SmartFix Security Center 2006 (3-User License)
    SmartFix Security was designed with the end-user in mind. Its easy to use interface and sleek design allow today’s PC user to easily navigate and use the powerful functions that are contained within.
15. ATR Monitor
    ATR Monitor monitors and records your computer activity and allocates it to predefined projects. If you would like to automatically track your software applications and time spent - download ATR Monitor.
16. Database Compiler for SQL Server
    The Database Compiler for SQL Server enables developers in a team environment to work from local instances of their application databases rather than a single shared instance.
17. X360 Multipage Tiff Viewer OCX
    X360 Multi-page Tiff Viewer ActiveX Control helps application developers and programmers create applications with multi-page TIFF images viewing capabilities. Also, it helps you to get the embed TIFF tag from the images.
18. Newspaper Manager II
    Newspaper Manager II is an arcade management game. Create and manage the highest selling newspaper, hire/fire/bribe staff, stay within budget and make enough money to keep the boss happy. Or it may be you getting fired! Features in-game help.
19. Recite Chinese Words
    Language learning can be hard work. You need to study hard and practice a lot! However, the right tools, such as our new Recite Chinese words, it can make learning Chinese easier and a lot of FUN too! Our software will help you learn Chinese.
20. Birds On A Wire
    Birds On A Wire is an action-puzzle game that takes you on a thrilling adventure across the world of cute Birds. Explore 3 unique gameplay modes, with 250 mind-blowing levels at each mode, with various power-up bonuses.