123 Live Help Chat Server

123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support.

Description of 123 Live Help Chat Server:

123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.

Features:

*Real-time Text Chat
123LiveHelp java server enables instant chat.
*Web-based Client
123LiveHelp flash client loads fast and is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff.
*One to One Chat
between (potential) customers and agent.
*Visitors Waiting in Queue
to get the permission to chat with agen
t. *Chat Transfer
from one representative to another.
*Canned Answers
Agent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.
*Auto-detect Customer Language
and display interface language.
*Member or Guest
Visitors can choose to directly chat as guest, or register to keep his identity.
*Multiple Chat Requests
One agent can chat with multiple clients, multiple agents are also supported.
*Push URL
Push web pages to the visitor.
*Custom UI
Customizable client interface, and skin collection to choose the right style from.
*Integrate External Database
of your existing portal or forum.
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country, display summary in agent window.
*Backend Monitor
Admin has overall power to monitor all the conversation that are currently in progress.
*Sound Notification
on client login.

*Department Management
Department or channel can be added or removed, with this feature, you can even serve multiple websites a399.00

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