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My Little Helpdesk Pro
Web based help desk software and support solution, My Little Helpdesk. Canned Replies, Robust email poller, Custom fields, Powerful admin, NLTM/LDAP support, Skinable (Templates), Turn customer emails into support requests.
Description of My Little Helpdesk Pro:
Web based help desk software and support solution, My Little Helpdesk. Canned Replies, Robust email poller, Custom fields, Powerful admin, NLTM/LDAP support, Skinable (Templates), Turn customer emails into support requests. Built on nearly two decades of IT service support and managemnt expertise, My Little Helpdesk enables institutions to deliver, fast, effective and measurable support. Incidents can be raised via e-mail or logged directly into My Little Helpdesk, providing a straightforward way of registering, centrally managing and reporting on the progress of support requests. The software enables the delivery of a fully managed support function across your establishment while providing IT support staff with the required tools to enable them to do their job effectively.
See Also: All products from OP Software(UK) Limited
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